Wednesday, October 12, 2011

Dear Customer (Round 2),

If you are standing in the checkout line, with books in your hand, and I ask 'may I help the next person' because I am the cashier at the time, you have NO Right (as a common decent human being) to tell me to 'hold on, I'll be ready in a minute' while you try to make up your mind about purchasing the language book.


Standing in a line at the cashwrap means (in retail world) that you have now completed your shopping trip and are ready to 'check out'. And once your turn has come (after waiting a few minutes), you are to make your way to the counter, hang me over your items, and me complete the transaction as soon as possible (i am not one for chit chat at cashwrap).

It does not mean that you, and your dumb friends, can linger in front of my register, chatting it up about the book you aren't sure you want to buy, only to tell me to "wait, until I'm ready' when I inquire about how I can help you. You sir, and your douche friends are IN LINE, which means only one of two things: you are about to ask me to help you find a book;to which I will tell you to go to customer service OR you are ready to check out.

That's It. It does not mean that I am your personal cashier, ready to assist you whenever you are ready.

It does, however,mean that I get to talk about you, loudly, (because hey you are there) to the "E-Reader" Guy who has just heard you tell me to 'wait a minute'. It does mean that I get to complain about dumb rude customers and the pains it takes to come to work and deal with them every day. It also means that when you do decide to buy that book, I have every right to tell YOU to wait a minute, while I slowly finishing 'cleaning' up at my register which has all of a sudden gotten soooo dirty.

And while you are entitled to huff and puff all you want as I stall for time, I am once again allowed to tell you to 'hold on just one more minute' while I then call someone else over to ring you up and then proceed to go on my 15 minute break which lasted 25. I'm allowed to do that: as a patient and loving employee of Le Sad Store.

Have A Great Day,

Your Local Sales Associate.

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